Position Overview: We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.
Key Responsibilities:
- Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
- Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
- Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
- Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
- Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.
Qualifications:
- Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
- Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
- Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
- Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
- Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
- Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
- Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.
WE'VE GOT WHAT YOU KNEAD!
Looking for a job in a fun, fast-paced working environment? Come join our awesome team and enjoy flexible schedules, free shift meals, a free daily loaf of bread, career growth and much more!Beyond Bread is your Tucson Born and Bread scratch kitchen. Serving up your favorite sandwiches, soups, salads and pastries fresh daily. We have locations throughout Tucson: Northwest on the southeast corner of Ina and Oracle. Central on Campbell between Glenn and Ft. Lowell. East in the Monterey Village Shopping Center at Wilmot.
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Free shift meals
Free loaf of bread each shift
Growth opportunities
Competitive pay with team tip pool
Multiple insurance benefits available
Employee discounts
Giving back - bread donation program to the Community Food Bank of Southern Arizona